Oct 252012

Things aren’t going too well. Anna negotiated a deal with a client in France but now they claim they’ve been ripped off! This has got to get sorted – quickly.

Phrases from the programme:
I’m sorry to hear you’re not happy with our price.
Tip Top Trading prides itself on quality products and good value for money. You are a valued customer and your business is very important to us.
We can match the price of our competitors.

English at Work 32 – The deal is off Transcript Video


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Source: BBC Learning English

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