Nov 062013

Part 2: BBC English at Work Episodes 11 to 20

Episode 11: Overtime


Episode 12: The big day


Episode 13: The Imperial Lemon


Episode 14: Telephone tell-tale


Episode 15: Improving your telephone manner


Episode 16: Politely refusing


Episode 17: How to place an order


Episode 18: The email


Episode 19: The open window


Episode 20: Team meeting


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