Nov 062013
 

Part 2: BBC English at Work Episodes 11 to 20

Episode 11: Overtime

 

Episode 12: The big day

 

Episode 13: The Imperial Lemon

 

Episode 14: Telephone tell-tale

 

Episode 15: Improving your telephone manner

 

Episode 16: Politely refusing

 

Episode 17: How to place an order

 

Episode 18: The email

 

Episode 19: The open window

 

Episode 20: Team meeting

 

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