This BBC Talking Business course gives you useful language and phrases to improve your spoken communication skills in English in different business situations. Each section features audio, target language and a quiz – all of which are downloadable. You’ll also have the opportunity to practise and test your understanding of the language.
Video 1: Telephone
Connecting
Messages
Wrong number
Appointments
Flights
Video 2: Meetings
Meetings
Agenda setting
Interruptions
Agreeing and disagreeing
Any other business
Video 3: Presentations
Presentations
Opening
Body
Questions
Tips
Video 4: Negotiations
Negotiations
Tricky conversations
Resolving difficulties
Asking for a pay rise
Difficult clients
(Use the Play List button to navigate or choose a video)
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Source: BBC Talking Business
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