Today we’re looking at how to end a presentation, and how to deal with questions.
The figures show that sales are strongly seasonal, and that customers depend on good information on the showroom floor. So I’d like to recommend we concentrate on discounting in the off-seasons, and spend more time on briefing our sales representatives.
That’s all I have for now. Are there any questions?
DENISE: You mentioned that the sales figures may also reflect economic trends. Can you expand on that?
BARBARA: Well, we are always going to depend on the economy. As I understand it, we can look forward to an improvement this year. Does that answer your question?
TAN: Are you saying we’re in for a period of growth?
BARBARA: Well, I’m afraid that’s a bit outside my area of expertise, but that’s what the papers are suggesting.
JOHN: If you believe it.
DENISE: You suggested that we might be spending too much on advertising. Can you clarify that?
BARBARA: It’s hard to quantify without better data.
TAN: Sorry. Could you repeat that?
BARBARA: We don’t have the figures to really know how effective our advertising is.
DENISE: In my experience you can’t do without advertising.
BARBARA: Time for one last question.
JOHN: I have one.
BARBARA: Yes John?
JOHN: Is it time for coffee?
BARBARA: Okay, we’ll wrap up now. Thankyou for your input everyone.
When ending a presentation or a talk, you may do this with a summary – this is a short statement of your main points – with a conclusion, which is a result of all the information you’ve presented, or recommendations, which are things you think should be done. In all cases, they should be clear and concise, or not too long.
Practise with Barbara some phrases you can use to introduce your final points.
I’ll finish with a summary…
What can we conclude from all this?
I’d like to recommend that…
My recommendations are…
I’ll answer any questions now.
Does anyone have any questions?
like this: Are there any comments?
I’d like to open it up for discussion.
Let’s look at how Denise asks a question.
You might say
You mentioned that…
You suggested that…
You stated that…
In the question you can ask the speaker to respond in different ways. Denise asks her to expand, but she could also clarify (or make clearer), or explain further. Practise some phrases you can use for this:
Can you clarify that?
Could you explain that a bit further?
‘As far as I know’
‘My information is that…’
Notice that she also checks whether Denise is satisfied with her answer by saying:
‘Does that answer your question?’
If she wanted to, Denise could ask a further question, but Tan does it for her.
Well, I’m afraid that’s a bit outside my area of expertise, but that’s what the papers are suggesting.
Practise with Tan some phrases you can use to ask for clarification.
So you’re saying that…
So, are you suggesting that..?
If I follow you, you’re suggesting that…
It’s hard to quantify without better data.
Sorry. Could you repeat that?
We don’t have the figures to really know how effective our advertising is.
Let’s see now how Barbara finishes her presentation.
I have one.
Is it time for coffee?
Okay, we’ll wrap up now. Thankyou for your input everyone.
Practise some phrases you could use to end a presentation.
Are there any more questions?
I think we’ll wrap it up now.
Episodes of The Business of English
- The Business of English E15: Until Next Time
- The Business of English E14: A Formal Speech
- The Business of English E13: We Might Have a Deal
- The Business of English E12: Negotiating
- The Business of English E11: Can I Help You?
- The Business of English E10: Wrapping It Up
- The Business of English E09: A Customer Survey
- The Business of English E08: Graphs and Trends
- The Business of English E07: A Report on Progress
- The Business of English E06: What are the options?
- The Business of English E05: Hear!Hear!
- The Business of English E04: Any Other Business
- The Business of English E03: Getting Aquainted
- The Business of English E02: Why don’t you join us?
- The Business of English E01: Pleased to meet you
More from the Australia Network
- L1: Living English Video Series
- L2: Study English – IELTS Preparation
- L3: The Business of English Video Series
- L2: My Australia
- L1: Listen to English – ESL British Podcasts
- L2: BBC 6 minute English with transcript videos
- L3: Skins (TV-Series) with English Subtitles
- L3: CNN Student News with transcript
- L3: VOA News transcript videos
- L1: BBC The Flatmates
- L3: BBC Words in the News with transcript videos
- L2: My Australia
- L3: Luke’s English Podcast
- L2: Reuters Short Videos
Source: Australia NetworkMore Series for You: